Atlantic Sands Hotel & Conference Center

Our family recently stayed here for about a week, and overall we had a wonderful experience! The hotel is especially well-suited for families with young kids, offering convenience, friendly service, and an unbeatable location.

Pros:
• The beachfront location is absolutely unbeatable. Direct access to the sand and boardwalk made it so easy to pop back to the room when our toddler needed the potty or a quick break.
• Kiwi’s Cove, attached to the hotel, had good food at a fair price — very convenient when traveling with kids.
• The hotel is close to shops and necessities on Rehoboth’s Main Street, which was great for our inevitable “emergency” family runs.
• Staff were some of the friendliest we’ve met — welcoming, helpful, and very family-oriented.
• Rooms were very clean (no bed bugs!) and well-kept. Just note they can run a little chilly, so pack a sweater or jacket.

Cons:
• The walls are quite thin, so we could hear neighbors and hallway noise more than we would have liked.

Takeaway:
For families who value location, cleanliness, and genuinely friendly service, this hotel is hard to beat. The convenience of the beach, boardwalk, and nearby dining made our stay an enjoyable and memorable one!

Great location on the boardwalk. Rooms were severely outdated, service was mediocre, friendliness of staff was just okay. Very little work has been done to rooms with partial view of beach. Bar far, THE WORST bathroom I’ve ever experienced at a “hotel”. Broken toilet, stained walls dingy towels/linen…an absolute nightmare! Definitely what I image a motel experience to be.

We requested housekeeping clean our room and specifically asked for fresh sheets and towels. When we returned to our room later that evening, the same make up stained sheets were on the bed that were there when we arrived. We had to ask multiple times for maintenance to come repair the lock on our door. They eventually came to repair it the second day we were there. If it weren’t a holiday weekend and a challenge to find other hotel accommodations, we would’ve checked out a day early and gone elsewhere.

If your concern is convenience and proximity to the beach, this may be the place for you. If you require decent accommodations and convenience, continue to look elsewhere. Definitely won’t be returning to this place unless major renovations are done.

I do not even know where to begin with this place. When we got there, the roads were blocked off because of a gas leak (at the hotel). I called the desk to see what we should do and the gentleman starting arguing with me, telling me that he could see spots for me to park even after I repeatedly told him the streets were blocked. When we finally got there, we were told that the gas leak did not affect our side of the hotel, but when we got up to the room we had no heat and no hot water. The same brainiac at the desk then informed me that he did not know they had shut the gas off to whole hotel. Then we had to wait while they replaced a piece of gas pipe, even though there had been another incident just two days before and they already knew they had these issues but tried to ride it out. This same genius told me he would call me personally when we would have heat and hot water, but left without doing so or informing his relief. They only way we knew we could take a shower or turn the heat on was because I called the front desk and the overnight shift informed me the gas had been turned back on for a while.

When we checked in, we asked for some water for the room and were told they did not provide that and I would have to use the vending machine across from room 116. This was the same genius with all of the aforementioned bad information. When we checked out, I enquired what the service fee was for. ($39 per night) One of the things was refreshments in the lobby. I said, “what refreshments?” and was told that they have water. I told them what we were told at check-in and got a “We’re very sorry about that”. The service fee is also for the pool…which is covered now because it’s cold…which is why we were mad about the heat. You see where I’m going here? The paint is literally peeling off the walls, the carpets throughout are threadbare, torn, and stained. The bathtub wouldn’t drain. The elevators are ancient death traps. And who the hell stuffs a salad with vinaigrette into an omelette?

The GM (Ian) loves to tell people with complaints about how they are planning some renovations down the road. Even assuming the management team here has shown themselves to be trustworthy (they have not), how the hell does that help anybody getting the shaft now? I would be disappointed in this place if it were a $100 a night beach shack. But spending over $1100 here for three (3) nights off season is infuriating. They did tell me they were knocking $120 off my bill but 1. that is not even close to what needs to come off it and 2. they did not actually do it.

Do not stay here under any circumstance. Stay ANYWHERE else. There is a Hampton Inn a mile or two up the road, stay there and drive to the beach. This place is a disaster, a train wreck, a falling apart ripoff. But it is right on the beach, I’ll give it that. But actually staying there will absolutely ruin your family vacation. Do not do it.